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Privacy Policy

Earmotion Audio Creation GmbH – As of 2025

Protecting your personal data is very important to us. We, Earmotion Audio Creation GmbH, Bavariafilmplatz 7, 82031 Grünwald, inform you below about what data we collect when you visit our site and for what purposes. By agreeing to this policy, you consent to the indefinite collection, processing, and use of your personal data as outlined below, unless you assert a right to deletion due to the data no longer being necessary for the intended purpose or other legal grounds prohibiting its retention. We appreciate your trust and treat your data in compliance with the GDPR.

This privacy policy does not apply to third-party providers (e.g. Facebook, Inc., Apple Inc., Google Inc., Microsoft Corp., mobile carriers, our composers, affiliates, partners, or other third-party websites or applications) that may be linked within our services. A link does not imply endorsement or affiliation with the linked content. Please be aware that our services may allow for direct interaction with third parties such as YouTube, Instagram, Facebook, or app platforms like the Apple App Store or Google Play. Any data shared with these third parties falls outside of this policy and is your responsibility. If you have any questions, please contact us using the information at the end of this policy.

Personal Information Collected and Used on This Website

To continuously improve and optimize our website and online services, we collect and store all information that you enter on our site or otherwise transmit to us. Personal data refers to information about an identified or identifiable individual, such as your name, address, telephone number, date of birth, or email address.

We use this data to communicate with you regarding support and service inquiries, orders, services, newsletters, promotional campaigns, surveys, and offers. It also allows us to update our records and manage your user accounts.

We and our external service providers may use your personal data to:

  • Respond to inquiries and requests,

  • Send newsletters and administrative notifications (e.g., about our apps or changes to terms and policies),

  • Process and ship orders,

  • Communicate with you about purchases and provide related support services,

  • Send marketing and service-related content we believe may be of interest to you (if you have opted in), including through external service providers who may send postal mail, emails, or other advertising to contacts in our database.

Your personal data may also be shared with external providers or affiliated partner companies that deliver services on our behalf, such as:

  • Hosting,

  • Data analytics,

  • Order fulfillment,

  • Infrastructure provisioning,

  • IT services,

  • Customer support,

  • Email delivery,

  • Auditing, and similar functions.

Additionally, your data may be shared with third parties for marketing purposes, but only if you have explicitly requested to receive such communications.

Furthermore, your information may be shared publicly by you through message boards, chats, the Zendesk Messenger, profile pages, blogs, or similar platforms, where you choose to post content. Please note that any information you disclose through such applications becomes public and accessible to other users and the general public. It may be distributed across the Internet and through other media channels to reach a broader audience. We are not responsible for the use or disclosure of any personal data you voluntarily provide through such channels.

You also provide us with information when you:

  • Perform a search,

  • Use our service offerings (e.g., search for music titles or keywords),

  • Submit information when downloading music or other files.

In addition to this user-generated content, we collect and analyze automated technical data related to the use of our website. This includes:

  • Search queries,

  • Server login data,

  • IP addresses used to access the site,

  • Read and delivery confirmations for emails,

  • Reactions to emails (e.g., open tracking and link clicks),

  • Login credentials,

  • Email addresses and passwords,

  • Browser version,

  • Time zone settings,

  • Operating system and platform,

  • Geographic location information.

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